Last updated: October 22, 2026
Humaine Technologies operates HaruOK and is the data controller responsible for the personal information described in this notice. Contact us at hello@humainetechnologies.com.
We process your name, email or optional phone number, sign-in identifiers and family membership to create and secure your account and provide your family circle. We process check-in times, timezone, consent and notification preferences to deliver check-ins and alerts. Photos, captions, messages, screenshots, safety questions, family answers and saved AI analyses are processed to provide the sharing and scam-check features you use. Support messages help us answer requests. Device identifiers, push tokens, IP addresses and technical usage/error logs help deliver notifications, protect against fraud and diagnose service problems.
Where applicable law requires a legal basis, we rely on contract performance to provide your account and requested service; legitimate interests to secure, maintain and improve the service and respond to support requests; consent for optional sharing and permissions where required; and legal obligations for records or disclosures required by law. You can change optional sharing and notification preferences in Settings. We do not use your information for advertising.
HaruOK does not collect location or request location permission. Check-ins record that you checked in and when. Uploaded photos are re-encoded to remove embedded EXIF/GPS metadata and are stored privately, accessible to circle members through short-lived signed links.
Your family circle can see the check-ins and content you share with it. High-risk AI results are automatically shared only when you enable that setting. We also share necessary information with service providers for hosting, account sign-in, private photo storage, technical diagnostics, AI analysis and notification delivery, including Lovable Cloud, AI service providers and Firebase. Text submitted for AI analysis is sent to our AI providers to generate a result. Do not submit content you lack permission to share. We do not sell personal information or share it with advertisers.
Paddle.com is our Merchant of Record. We share purchaser identifiers (such as email and account/family reference) and subscription information with Paddle for product sales, subscription management, payment processing, tax compliance, invoicing, customer service and refunds. Paddle collects and handles checkout/payment information under its own privacy notice; HaruOK does not store full payment card details. Information may also be shared with legal/accounting advisers and authorities where legally required.
Paddle Privacy NoticeAccount and family content are kept while your account and circle remain active, until you delete the content, leave the circle or delete your account. Leaving removes your associated circle content; deleting your account removes your profile and associated check-ins, uploaded photos and safety questions from active service records. Read notifications older than 14 days are eligible for scheduled cleanup; unresolved alerts are protected. Support and security records are retained only for as long as needed to resolve requests, investigate incidents or meet legal obligations, then deleted or anonymised. Paddle retains its own payment and tax records under its policies and legal duties. Deleting HaruOK data does not erase those records or by itself cancel a paid subscription.
Delete your uploaded photos in the album or your account in Settings → Delete my account and data. For help or to request access, correction, deletion, a copy of your information or to object to processing, email hello@humainetechnologies.com. Rights depend on applicable law. Where UK/EEA data-protection law applies, you may also request restriction and portability, withdraw consent without affecting earlier lawful processing, and complain to your supervisory authority. We respond within one month where GDPR requires it, subject to lawful extensions.
We use appropriate technical and organisational safeguards, including encrypted connections, access controls and private storage. No system can guarantee absolute security. Our service providers may process information outside your country. Where UK/EEA transfer rules apply, we use applicable safeguards such as adequacy decisions or standard contractual clauses. Contact us for information about relevant safeguards.
HaruOK uses essential cookies or device/browser storage to keep you signed in and remember language and invite preferences. We do not use advertising or marketing cookies. You can manage cookies and storage through your browser or device settings; blocking essential storage can prevent sign-in or saved preferences. If optional analytics or marketing cookies are introduced, we will explain them and obtain consent where required.