Last updated: October 22, 2026
These terms govern your use of HaruOK, provided by Humaine Technologies. You contract with Humaine Technologies for the service; purchases are sold by Paddle as described below. By creating an account or continuing to use HaruOK, you agree to these terms. You must be legally able to agree to them, or use the service with any consent required by law.
HaruOK provides private family circles, daily check-ins, photo sharing, family safety questions and AI scam-risk analysis. Keep your account access secure and your information accurate. Invite only people entitled to join your circle and respect other members’ privacy.
Do not use HaruOK unlawfully, for fraud or spam, to infringe intellectual property, harass others or distribute harmful content. Do not interfere with security, distribute malware, probe systems without authorisation, scrape private content or circumvent access controls. Do not use AI to create illegal content, deceptive deepfakes, hate speech or malware, or attempt to jailbreak or bypass its safeguards.
Humaine Technologies retains ownership of HaruOK’s software, documentation, branding and other service intellectual property. We grant you a limited, non-exclusive, non-transferable right to use the service under your plan. You retain rights in your inputs, photos and messages and, to the extent permitted by law, your AI outputs; outputs may not be unique or eligible for copyright. You grant us the limited rights needed to host and process your content solely to provide the service. You must have rights to all submitted content. Report infringement to hello@humainetechnologies.com with the content reference and evidence of your rights. We may remove infringing content and suspend repeat infringers.
You are responsible for your prompts, input rights, verifying outputs and deciding how to use them. AI results may be inaccurate or incomplete and never establish that a message is safe. Family answers are opinions, not professional advice. Neither is a substitute for regulated financial, legal or medical advice without qualified oversight. We may moderate or remove content, refuse or filter AI outputs, restrict access and suspend accounts for misuse.
Free includes up to 50 stored photos per circle and 10 photo additions per month, with unlimited family members. Family Plus provides 50GB shared photo storage for USD $2.99 per month or $29.99 per year per circle and removes the Free photo-count and monthly-addition limits. The selected subscription renews automatically monthly or yearly until cancelled. Applicable taxes and the final total are shown at checkout. Cancellation stops future renewal; Plus access remains until the paid period ends. To change billing period, cancel the existing subscription and buy the new period without overlapping subscriptions. After Plus ends, existing photos are kept; uploads are blocked if you exceed the Free allowances.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle’s Buyer Terms. Use paddle.net for billing help, cancellation and refund requests. Our Refund Policy offers a 30-day refund period; mandatory consumer rights remain unaffected.
Paddle Buyer TermsBilling, cancellation and refund helpHaruOK Refund PolicyWe do not guarantee uninterrupted or error-free performance or delivery of alerts. HaruOK is not an emergency or medical monitoring service, and missed check-in alerts do not guarantee a response. In an emergency, call your local emergency number.
We may suspend or terminate access for material breach, non-payment, security or fraud risk, or serious or repeated policy violations. You may stop using HaruOK and delete your account in Settings. Account deletion removes associated service data; cancel a paid subscription separately through Paddle to stop renewal. Suspension or termination does not limit your statutory rights or available refund rights.
We may update these terms and will show the latest date here and notify users of material changes where required. Contact Humaine Technologies at hello@humainetechnologies.com for service, privacy or rights-holder enquiries.