Last updated: October 22, 2026
Humaine Technologies offers a 30-day money-back guarantee for HaruOK Family Plus. If you change your mind or are not satisfied, request a full refund within 30 days of the order date for the charge concerned. This policy does not limit mandatory consumer rights.
Paddle.com, our Merchant of Record, handles payments and refunds. Visit paddle.net to request a refund and provide the email used at checkout and your order/receipt details. For assistance contacting Paddle, email hello@humainetechnologies.com. Refunds are processed through Paddle to the original payment method; bank processing times may vary.
Request a refund through PaddleEmail HaruOK supportCancellation stops future renewal; without a refund, Family Plus remains available until the paid period ends. If a charge is refunded, access for that refunded period may end when Paddle updates the subscription. Existing photos are kept; Free upload limits apply after Plus ends. You can manage cancellation through paddle.net.
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